Notice About Our Use of Modern Technology to Help Provide Care

We Improve Care by Using Modern Technology. Throughout our history, we have continually strived to improve the health care services we provide to our patients and our business operations as a whole. Part of that improvement effort includes providing you and our staff with better tools and technologies. These include modern technologies like artificial intelligence and other automated and machine learning technologies that may process and be improved or trained with information. Some of these technologies are called “generative artificial intelligence” or “chatbots."

We Have a Team that Evaluates Technology Before We Use It. We have a team and processes in place that help us evaluate how these modern technologies operate and use information, including protected health information, in accordance with our policies and applicable law.

Examples of Possible Uses of Modern Technology. For example, physicians and other health care providers may use and interact with modern technologies like artificial intelligence systems that suggest possible diagnoses, prevention strategies, or treatment options based on your medical record. We may also use modern technologies to help us better explain or understand medical information and to communicate with you via our website or other online services (for example, through a chatbot).

Your Provider Gives Medical Advice, Not the Modern Technology. These tools do not replace your health care provider. Your provider makes the final decisions about your care, using their medical training, experience, and judgment. Many modern technologies improve over time and may not be fully accurate, so you should confirm with your health care provider any health-related information you learn from a chatbot or other artificial intelligence tool before relying on the information.

Notice of Privacy Practices. We protect and use your information in accordance with our Notice of Privacy Practices. When we rely on or make available to you modern technology as described in this Notice, those tools may be provided by third parties who receive data and communications that we or you provide to the technology. This information may be used by the third parties to provide and improve the technology and we require third parties to handle your information in ways that are consistent with our Notice of Privacy Practices and applicable law.